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5 Phone Interview Tips

The first step in the job interviewing and hiring process (beyond getting the attention of the hiring manager or recruiter) is often the phone interview. It’s used as a screening tool to weed out candidates before the company goes to the expense of face-to-face interviews. Because of this, they are critically important-don’t make the mistake of treating them casually because they aren’t “real” interviews. You have to be as on top of your game as you would be for your in-person meeting with the hiring manager. Your goal is getting to the face-to-face interview.

With that in mind, here are 5 tips you should keep in mind for your next phone interview:

1. Use your sales skills.

If you’re a candidate for a medical sales job, whether your focus is in laboratory, medical devices, surgical, software, pharmaceutical, etc., you have a few advantages over candidates in other career areas when it comes to phone interviews: your phone sales skills. Use them. A job search is a sales process, and you are the product. Be an active participant and find out what they need while you’re selling yourself as the top candidate for the job.

2. Be prepared.

Prepare for your phone interview as actively as you would your face-to-face. You don’t want to be caught off-guard. One of the advantages of phone interviews is that you can keep your notes in front of you. If you prepared well, you shouldn’t need them, but they’re fantastic to have just in case.

3. Be mindful of your body language.

Even though your interviewer can’t see you, your body language comes out in your voice. Smile, sit up straight-or better yet, stand up. You will be better able to project energy and enthusiasm.

4. Control your voice.

Arrange your interview at a time when you’re calm, alert, and have no distractions. You don’t want to sound stressed or nervous, and you don’t want background noise distracting the interviewer and making you appear unprofessional. At the same time, while you’re speaking confidently and calmly, try very hard to eliminate fillers such as “um” or “uh” or “you know” from peppering your speech. It’s always distracting, but it really stands out on the phone.

5. Close well.

Never end your phone interview without making sure that you’ve asked questions, thanked the interviewer for his or her time (a quick thank you email afterwards is also a great idea), and asked for the next steps. Contrary to what some candidates think, asking what the next steps are or asking when they’ll be scheduling the in-person interviews is not being pushy. It shows confidence and professionalism. And in medical sales jobs, it shows that you know how to close a sale with their customers, too.

Peggy McKee has over 15 years of experience in sales, sales management, sales recruiting, and career coaching. Her website, Career Confidential ( ) is packed with job-landing tips and advice as well as the practical, powerful, innovative tools every job seeker needs to be successful.


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Jessica Holbrook Hernandez

A nationally recognized resume expert, Jessica Holbrook Hernandez is President/CEO of Great Resumes Fast and a former human resources manager and recruiter. Leveraging more than ten years’ experience directing hiring practices for Fortune 500 companies, Jessica's innovative and brand-driven resume development strategies have secured a 99.6% interview-winning success rate for her clients. As a global resume authority and trusted media source, Jessica has been featured and quoted numerous times throughout, The Chicago Tribune,, Local Job Network Radio, International Business Times, and more.
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  1. Pattie Macartney
    October 26th, 2010 at 22:33 | #1

    Thank you very much for the tips on the telephone interview….sometimes the smallest thing makes a difference. I appreciate your time and effort.

  2. January 19th, 2012 at 11:12 | #2

    Find a quiet place to interview and stay there! There shouldn’t be any noise in the background to distract you or your potential employer. However, it is understandable that this can be tricky if you have young children at home who need your attention.

  3. sk
    March 12th, 2012 at 14:04 | #3

    found nice blog please visit and get benefit from

  1. February 14th, 2012 at 15:39 | #1

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